Frequently Asked Questions

I’ve thinking about using protection services for the first time, how does the process work?

Initially we would set up a face-to-face consultation in which we would seek to understand your requirements and offer a tailored package in order to best suit your needs. We would then go about sourcing the perfect personnel for your project before presenting the best candidates for your own selection. This could either be via physical interview or CV collation.

What about medical training?

As a pre-requisite, all our operatives are trained in emergency first aid and we regularly refresh this training in order to meet optimum safety standards.

My enquiry is particularly sensitive, how will you handle any confidential information?

We take client confidentiality very seriously. Any information that you provide us with will be handled with the utmost care and all operatives sign Non-Disclosure and Confidentiality Agreements prior to engagement. Once a project is complete, we will only retain and use your data as necessary to comply with our legal obligations.

My requirements aren’t covered in your list of services, are you still able to assist me?

We pride ourselves on taking the time to fully understand each individual project and its complexities. As a result, we recognise that your needs may require a unique approach that combines a blend of our services and expertise. In this scenario we will exploit our extensive global network in order to tailor the perfect solution for you.

I require a French speaking operative, do you have foreign language capabilities?

Yes. Our extensive network provides us with a vast pool of operatives from which to select in order to accommodate an array of special requirements. These range from foreign language skills to religious needs and lifestyle requests such as skiing, running, and climbing or maritime experience.

Are your bodyguards DBS checked?

Yes. All of our operatives are licensed by the Security Industry Authority (SIA) and have been thoroughly vetted prior to deployment.

Do you offer female only protection services?

Absolutely. We are often approached by clients looking for female operatives only. This could be due to religious reasons or simply personal preference. All our female personnel are trained and experienced to the same as their male counterparts.

Can you facilitate projects to meet a certain budget?

In nearly all cases, the nature of the project dictates team size, the amount of work required and, subsequently, the cost. We pride ourselves on offering the best possible value to clients and will always seek to find the best solution to match your needs.

What are your tracking capabilities?

We collaborate closely with TRACKER in order to provide the most operationally sound and cost-effective tracking service. Our capabilities include a unique technology that can alert you if your vehicle is moved, enabling a more effective and faster retrieval process.

Do you provide logistical support?

Our end goal is always to provide a stress free, seamless service. Our logistical support offering is, therefore, two-fold. We centrally manage any travel arrangements for our operatives including flights and accommodation and can also assist you, with your own concierge or lifestyle management.